Introduction
Welcome to www.thehomeopathypractice.co.nz ("we," "us," or "our"). At www.thehomeopathypractice.co.nz we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our complementary health services.
- Collection of Personal Information
We may collect personal information from you when you use our website or engage with our health services. This information may include, but is not limited to:
- Name
- Contact information (email address, phone number)
- Health-related information
- Demographic information
- Usage data (e.g., IP address, browser type, pages visited)
We collect personal information in accordance with the Privacy Act 2020 of New Zealand and the New Zealand Health Information Privacy Code 2020.
2. Use of Personal Information
We use your personal information for the following purposes:
- To provide and personalise our complementary health services
- To communicate with you about your appointments or enquiries
- To improve our website and services
- To comply with legal obligations
3. Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
- With your consent
- To comply with legal requirements
- To third-party service providers who assist us in providing our services
- We ensure that any third parties with access to your personal information are bound by confidentiality and privacy obligations.
4. Contact Forms
The details you submit to us through our contact form are kept for a period of six months, unless you become a client, in which case we are obligated to keep your details as required by New Zealand Health Information Privacy Code 2020.
If you subscribe to our blog, you will continue to receive our blogs until you advise us you no longer wish to receive them. At this point, if you are not a client or no longer a client, we will delete all your information.
5. Security
We are committed to protecting your personal information and have implemented appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of your information.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
7. Your Rights
Under the Privacy Act 2020, you have the right to access and correct your personal information. If you have any concerns or requests regarding your information, please contact us using the details provided below.
8. Data Breaches
We have monitoring systems and controls to detect unauthorised access or unusual activity on our network. If a breach is taken, we immediately take appropriate steps to contain this breach. We conduct a thorough investigation to determine the scope and impact of the breach. Under New Zealand’s Privacy Act 2020, we are required to notify the Privacy Commissioner and affected individuals immediately if a data breach poses a risk of harm.
9. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
privacy@thehomeopathypractice.co.nz
Tranquility Mind & Body
139 Union Rd
Howick
Auckland 2014
By using our website or services, you consent to the terms outlined in this Privacy Policy.
www.thehomeopathypractice.co.nz
Effective Date: Nov 2023